Excessive clutter and hoarding have been in the spotlight of news programs and cable shows. Recent studies estimate that 4-5% of people are hoarders of some kind. Whether garbage, paper, household items, clothing, filth, human or animal waste, or a combination, hoarding is unhealthy and unsafe. The dangers of hoarding include fire hazard; falls; and illnesses secondary to mold, bacteria, and feces. Some individuals are without heat or water because repairmen cannot get inside to fix the problem.

Many individuals who hoard are ashamed and embarrassed about their home. This makes it hard to allow anyone enter to help–especially family members or friends. And yet, many hoarders know something needs to be done or they may need to leave their home.

In a state home to so many firsts – from the first roller skates, to the first zipper and the first pinball game, we understand the attraction Illinois offers for collectors of all kinds. With that in mind, On Call Bio Illinois is here to balance your desires to salvage your dearest held items with your need for a safe and livable space. We can assist anyone located in Illinois, from Chicago to Aurora to Waukegan.

At On Call Bio-Illinois, we realize that just calling a professional hoarding company can be very difficult. When you call, you will speak to a friendly, understanding, non-judgmental individual who will listen to you. In fact, people tell us that they feel better about their situation even just talking on the phone with us!

hoarding cleanup before
Before kitchen
hoarding cleanup after
After kitchen

Through our sister company, Illinois Hoarding, On Call Bio-Illinois has helped many individuals regain a clean and safe living space. Every situation is a little different. Generally, though we will remove and dispose of any trash, nonfunctional items, and anything that is not safe to keep. We follow all local, state and federal regulations for disposing of all hazardous and biohazardous materials, appliances, and electronics. Frequently in this process, we will find important documents, money, and precious items that have been lost for years! Then we disinfect and deodorize the space, using proprietary cleaning solutions and processes. The result? Take a look for yourself.

Our results are dramatic, but our presence isn’t. On Call Bio-Illinois is discrete and professional, maintaining your privacy and dignity. Our job is not to judge; our job is to help! When you are ready to make your home safe and livable again, call 630-793-4298  us right away!

Here are a few frequently asked questions about hoarding clean-up. If you don’t find the answer to your question, you can always contact On Call Bio-Illinois. We would love to talk with you!

Does On Call Bio-Illinois share information about you or notify any other entity regarding a hoarding matter?

Absolutely not! On Call Bio-Illinois is in the business of working with you to restore your home to a clean and safe condition. We will not contact any government, social service, or community agency to report on the condition of your home.

If you request it, or if they initiate contact with us, On Call Bio-Illinois can work with agencies with whom you are already involved. For example, we have talked with case managers, inspectors, and other service providers. We frequently work with long-term care staff when a home must be cleaned out before an individual can return home. We have also worked with case managers for individuals with developmental or mental health conditions. The goal in each case is to understand their concerns so we can better restore your home to a clean and safe condition.

What is hoarding?

Hoarding is defined as obtaining and refusing to throw out items that would normally appear to be worthless, hazardous, or unsanitary. When these items accumulate, living spaces become significantly cluttered and can no longer be used for the activities associated with that space. For example, bathtubs serve as storage for dishes. Living rooms only have narrow pathways between piles of clutter. Beds are covered with food wrappers, books, and clothes. Refrigerators are completely filled with spoiled food. Animal waste is present under the clutter. Hoarding can also be dangerous if it puts the individual or others at risk from fire, falling, poor sanitation, and other health concerns.

bathroom hoarding cleanup before
bathroom hoarding cleanup after
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